Frequently Asked Questions

What size table linen should I use? +

Typically, the more formal the event the longer you will want your linens. For an informal party or meeting, you can use a smaller sized linen. For a black tie event you will want to use a floor length linen. The chart below will help you with linen sizing:

Table Linen Size Chart
How many people will fit at my tables? +
Table Size Seats
30” round 2-4
4’ round 6
5’ round 8
6’ x 30” Rectangular 6
8’ x 30” Rectangular 8
How much coffee should I use in the coffeemakers? +

Add REGULAR or COARSE (do not use fine) grind coffee according to the following chart:

Water (Cups to be Brewed) Strong Mild
100 8 cups 6 ¼ cups
60 5 cups 4 cups
42 3 ½ cups 2 ½ cups
30 2 ¾ cups 1 ¾ cups
18 1 ¾ cups 1 ¼ cups
12 1 ¼ cups 1 cup

DO NOT MAKE LESS THAN 12 CUPS IN THIS URN

Should I use scouring pads or anything abrasive to clean rental products? +

Scouring pads and abrasive cleaners can damage surfaces, leaving scratches and dulling finishes. Use only non-abrasive cloths and gentle cleaners.

How do I operate BBQ Grills? +

Propane BBQ’s (Outdoor use only)

  • Always open the lid before lighting.
  • Fill water pans below burners halfway to make cleanup easier. Failure to use water will incur a cleaning fee.
  • Do not bend directly over grill when lighting.
  • Ensure all valves are OFF before lighting.
Lighting Instructions:
  • Open lids, slowly open LP valve.
  • Turn lighter tube valve ON, insert match or BBQ lighter.
  • Once lit, turn main burners to “high.”
Shut Down Instructions:
  • Turn all burners and pilot valves OFF.
  • Close LP valve and disconnect cylinder.

Charcoal BBQ’s (Outdoor use only)

  • Remove packaging and assemble grill.
  • Line firebox with foil, ignite charcoal piles, and spread evenly after 30-45 min.
  • Oil grill top before cooking.
Cleaning Instructions:
  • Dump water pans after use.
  • Clean grill tops while hot with wire brush or foil.
  • Never pour water on hot coals.
What are your showroom hours? +

Tuesday, Wednesday, Thursday : 9:00 am - 3:00 pm
Saturday: By appointment only.
Private complimentary consultations are available after hours by appointment.

Where are you located? +

Unit 2 - 1850 Kingsway Blvd, Port Coquitlam, BC.

When should I reserve my items? +

Yes. All items are reserved on a first-come, first-served basis. Reserve as soon as you have an event date and guest count. Cancellations within 14 days receive a 40% refund of cancelled items.

What if my returned order is missing items? +

Please return missing items within 48 hours to avoid a $45 late fee. If items cannot be returned, replacement charges may apply.

Rental time period? +

Prices are for up to a three day rental: pickup/delivery the day before and return/pickup the day after, or the next business day.

Can I pick up the items myself? +

Yes, most items can be picked up the day before your event. Some fragile items require delivery. A signed waiver is needed for self-loading assistance.

Do you deliver and pick up? +

Yes, for a fee. Delivery is curbside and charges depend on distance, quantity, and timing. Items must be ready in one location for pickup unless arranged otherwise.

Am I responsible for cleaning items before return? +

Yes and no. All items should be returned rinsed, it does not need to be fully cleaned, and in original containers. Linens should be dry and free of food debris to prevent mildew. Damaged linens may incur charges.