Delivery and Pick-up
- Rates quoted for delivery are based on curbside drop off and pick-ups only.
- If delivery personnel is required to carry items to a distance, up or down stairs, an extra charge will apply or this will result in your products not being delivered depending on the delivery schedule.
- All items must be stacked and ready for loading prior to pick-up time arranged. Additional charge of $125 will apply if rental items are not ready for pick-up upon arrival and our schedule allows time to help pack up.
- If anything gets left behind it is the responsibility of the client to return it within 12 hours to avoid being charged for a extra rental period.
- When the products are not ready to pick up, it may make us late for the next pick-up. Any unscheduled teardown will be charged $2.00-3.50 depending on the chair and $5 per table this price is also dependable on the distance it has to be taken for loading.
- Setting up and moving furniture is not included in the delivery fee. Our delivery personnel is not authorized to set up equipment unless they have been previously arranged and paid for. Please request this service at the time of placing the order and we will gladly accommodate you.
- Deliveries are arranged for either an AM or PM slot. AM deliveries are 9.30 AM-1 PM and the PM deliveries are from 1 PM to 4.00 PM. With that being said we try our best to deliver the product at the requested time. However, it is not guaranteed unless special arrangements are made at the time of booking and an added $45 fee applies for a specific time requested.
- If the driver does not feel safe pulling up to a steep or narrow driveway and you requested a curbside delivery/ pickup the products will be dropped off at the point where he can comfortably reach with the delivery vehicle. Under no circumstance will we put our driver or vehicle in danger. Extra personnel can be provided to help carry the inventory to where it's needed at an additional cost if arranged beforehand.
Due to the volatility in the fuel price as well as the ongoing labor shortage the delivery prices quoted will be amended accordingly.
Base Curbside Delivery & Pick Up Rates Each Way: During Business Hours
|Port Coquitlam, Coquitlam, Pitt Meadows||Red Zone||$ 75.00|
|Port Moody, Burnaby, Maple Ridge, New Westminster||Green Zone||$ 95.00|
|Surrey, Belcarra, Anmore Whonnock, Silverhill||Yellow Zone||$ 125.00|
|Vancouver, West Vancouver, North Vancouver, Langley,||Purple Zone||$ 145.00|
|Down Town Vancouver, South Surrey, Delta, Tsawwassen, UBC, Richmond||Orange Zone||$ 165.00|
|Abbotsford. Mission||Pink Zone||$ 185.00|
|Chilliwack, Harrison, Squamish||White Zone||$ 300.00|
We are currently charging a 25% fuel surcharge on all deliveries and pickups.
After Hours additional labor fees:
(Base rate + additional fees applied )
$95- 6am-9.30am or 4pm-8pm Monday-Friday
$125- Sundays or Holidays
$385- Late-night pickup. After 9 pm
$45 for a specific time slot within 30 minutes